Privacy Policy

Privacy Policy fendi188 — Our Commitment to Protecting Your Data

At fendi188, your privacy is more than a legal obligation — it is our promise to every member. We use the latest technology to ensure that every piece of personal information you share with us remains safe, confidential, and used only for purposes you have consented to.

Updated: 1 January 2026
256-bit SSL
Data Protected
No Data Sales
PDPA Compliant
This policy should be read together with Terms and Conditions and Responsible Gaming Policy fendi188.

How fendi188 Protecting You

Advanced-Grade Encryption

All data transmitted between your device and fendi188 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia.

Secure Data Storage

Your personal information is stored on servers protected by layered firewalls and strict access controls. Only authorised staff may access member data for official support purposes.

No Sale of Personal Information

Fendi188 has never and will never sell, rent, or share your personal information to third parties for marketing purposes without your explicit prior consent.

Full Account Control

You have full control over your data. Through your fendi188 account settings, you can update, correct, or request the deletion of your personal information at any time.

Transparent Cookie Management

Fendi188 uses cookies solely to enhance user experience and for internal analytics purposes. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.

Malaysia PDPA Compliance

The fendi188 privacy policy is framed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring your rights as a user are always respected and protected under local law.

Information We Collect

Fendi188 collects your personal information in a responsible and transparent manner. All information collected is intended to provide you with a safer, faster, and more enjoyable betting experience. We only collect information that is genuinely necessary and never request data beyond what is required to operate the platform.

Below are the categories of information we collect, along with their sources and purposes:

Data Category Example Information Resources
Identity Information Full name, date of birth, identification card number Registration form / KYC
Contact Information Phone number, email address, residential address Account registration
Financial Information Bank account number, bank name, transaction records Deposit / withdrawal process
Usage Data Game history, bets, wins, login timestamps In-platform activity
Technical Data IP address, device type, operating system, browser Automated system log
Communication Data Live chat records, support tickets, email enquiries Support interaction

We do not collect sensitive information such as biometric data, medical information or religious beliefs unless required by law or voluntarily provided by you.

How We Use of Information

The information we collect is used exclusively for the purposes stated below. fendi188 will not use your data beyond the scope of these purposes without first obtaining your additional consent.

1
Account Management & Identity Verification

Your personal information is used to create, maintain and protect your fendi188 account. This includes the KYC (Know Your Customer) process, which ensures that only you — the legitimate account owner — can carry out transactions and withdrawals.

2
Financial Transaction Processing

Your financial data is required to securely and accurately process deposits, withdrawals, and any financial transactions related to your account. All transactions are processed through registered payment channels that comply with PCI-DSS security standards.

3
Fraud Prevention & Platform Security

Your usage data and technical information help fendi188's security systems detect suspicious activity, unauthorised login attempts, and any form of fraud that could threaten your account's security. This is to protect you, not monitor you.

4
Service Improvement & User Experience

Aggregated usage data (without identifying individuals) is used to analyse usage patterns, identify technical issues, and continuously improve the fendi188 platform for a smoother, more user-friendly experience.

5
Service & Promotional Communications

We use your email and phone number to send important account notices, security updates and relevant promotional offers. You may unsubscribe from promotional communications at any time through your account settings.

6
Legal & Regulatory Compliance

In certain circumstances, fendi188 is required by law to retain or disclose specific information to the relevant authorities, including for anti-money laundering (AML) purposes and PDPA compliance.

Sharing Personal Information

Fendi188 does not share, sell, or disclose your personal information to third parties except in the circumstances stated below. Every instance of data sharing is conducted with strict controls and involves only the minimum necessary information.

  • Payment service provider: Financial information is shared with registered banks and payment platforms solely to process your transactions securely
  • IT service provider: Our technical infrastructure providers may have limited access to system data for maintenance and technical support purposes
  • Legal authority: When ordered by a court, law enforcement agency, or legitimate regulatory body, we are obligated to comply with such directives.
  • KYC service provider: Your identity data is shared with certified third-party identity verification service providers to complete the KYC process.
  • Anti-fraud body: In suspected cases of fraud or money laundering, relevant information may be shared with bodies responsible for handling financial crime.
Our Commitment: fendi188 does not share your personal information with advertisers, data brokers, or any third-party marketing companies. Your information is not a product we sell.

Security Your Data

Fendi188 continuously invests in the latest security infrastructure to keep your data safe. Our security approach is multi-layered — from data encryption during transmission through to physical access controls at our data centres.

  • 256-bit SSL/TLS encryption for all communications between your browser and the fendi188 platform
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection
  • 24/7 system monitoring with automated anomaly detection to identify suspicious activity
  • Member passwords are stored in hashed form and are unreadable — fendi188 staff cannot view your password
  • Regular security audits by independent third parties to identify and address system vulnerabilities
  • Role-based access control (RBAC) ensures staff can only access data required for their specific duties
  • A comprehensive incident response plan to address any data breaches swiftly and transparently
Shared Responsibility: While fendi188 takes data security seriously, you also play an important role. Please use a strong password, enable 2FA, and never share your login credentials with anyone.

Cookies & Tracking Technology

Like most online platforms, fendi188 uses cookies and similar tracking technologies to enhance the functionality and user experience of our platform. Cookies are small text files stored on your device to help us recognise you on future visits.

Essential Cookies

Required for core platform functionality — login, secure sessions, and transaction verification. These cookies cannot be disabled without affecting platform usability.

Analytics Cookies

Helps us understand how users interact with the platform through aggregated, anonymised data. This data is used solely to improve the user experience.

Preference Cookies

Saves your personal settings such as language preference, time zone and display layout so you do not have to reconfigure them each time you log in.

Security Cookies

Detects suspicious login attempts, protects against CSRF attacks and helps us verify that active sessions are legitimate and have not been compromised.

You can manage or disable cookies through your internet browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain features on fendi188.

Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and the fendi188 privacy policy, you have the following rights regarding your personal information. We are committed to facilitating the exercise of these rights at no additional charge.

Right of Access

You have the right to obtain a copy of the personal information we hold about you at any time.

Right to Rectification

If your information is inaccurate or outdated, you have the right to request an immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to our legal record-keeping obligations.

Right to Restriction of Processing

You may request that we restrict how we process your data in certain circumstances permitted by law.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without providing a reason.

To exercise any of the above rights, please contact the fendi188 support team via the in-platform live chat or our support email. We will process your request within 30 working days after identity verification.

Storage & Data Deletion

Fendi188 retains your personal information only for as long as it is needed for the purposes stated in this policy or as required by Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.

  • Active account data: Retained for the duration your account remains active and in use
  • Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysian tax and financial legal requirements
  • KYC Data: Retained for 5 years after account closure for AML (anti-money laundering) compliance
  • Support communication log: Retained for 2 years for reference and dispute resolution
  • Marketing data: Deleted within 30 days after you withdraw your marketing consent
  • Closed account data: Anonymised after the minimum retention period is met, unless there is ongoing litigation or investigation

Links Third Parties

The fendi188 platform may contain links or references to third-party websites or services in certain contexts, such as licensed payment providers or game providers. The fendi188 Privacy Policy applies to our platform only.

Fendi188 is not responsible for the privacy practices, content, or policies of those third parties. We encourage you to read the privacy policy of any third party before providing them with your personal information.

All third-party service providers working with fendi188 are selected based on their compliance with stringent data security standards and are bound by legally enforceable data processing agreements with us.

Privacy Children

Fendi188 is an online betting platform that strictly for users aged 18 years and above only. We do not intentionally collect or process any personal information from individuals under the age of 18.

Our registration process includes an age verification step via KYC to ensure only eligible adults can register and use this platform. Should we discover that a minor's information has been collected without our knowledge, the account will be suspended immediately and the data will be deleted without delay.

Parents & guardians: If you believe your underage child has registered an account on fendi188, please contact our support team immediately. We will take corrective action within 24 hours.

Changes Privacy Policy

Fendi188 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Each new version will be published on this page with a clear effective date.

For material and significant changes, we will notify members via:

  • In-platform notifications when you are logged in to your fendi188 account
  • Notification emails sent to your registered email address
  • An announcement on the fendi188 homepage at least 14 days before the changes take effect

Continued use of the fendi188 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request data deletion.

The current version of this Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. Please check this page periodically for the latest information.

Contact We

If you have any questions, concerns or complaints regarding fendi188's Privacy Policy or how we handle your personal information, our Data Protection Officer (DPO) team is ready to assist.

Support Email

Send your privacy enquiry to our team. We aim to respond within 24 hours on business days.

Live Chat

Our support team is ready to assist you 24 hours a day, 7 days a week via the in-platform live chat feature.

Every privacy enquiry received will be logged and systematically processed by our Data Protection Officer. You will receive a reference number for each filed enquiry for tracking purposes.

Join fendi188 Today

Your Data Is Safe — Your Experience, Guaranteed

Now you know how fendi188 protects your privacy. Register now and enjoy Malaysia's best betting platform with full confidence that your information is always in safe hands.

PDPA Compliant 256-bit SSL Encryption No Data Sales 24/7 Support
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